Terms of Service
What you are and are not agreeing to when you use this site, send us an enquiry, or hire us.
The short version: browsing this site and sending us a message costs you nothing and commits you to nothing. Actual project work is governed by a separate written agreement that we both sign. These terms mainly cover how the website itself may be used and what we are not responsible for.
1. Who these terms apply to
These terms apply to everyone who visits riversidedigitalstudio.com. In these terms, "we" and "us" mean Riverside Digital Studio, a sole proprietorship based in Auburn, California. "You" means you, whether you are browsing, sending an enquiry, or already a client.
By using this website you accept these terms. If you do not accept them, please do not use the site.
2. What this website is
This site describes services we offer and shows examples of past work. Everything on it is provided for general information.
Nothing on this website is a binding offer. Prices shown are starting points, not quotes. Service descriptions are summaries, not specifications. Timelines mentioned are typical, not promises. The scope, price and schedule of any actual project are set in a written proposal.
3. Enquiries, quotes and the free audit
Sending us a message through the contact form, the chat assistant, email or phone does not create a contract and does not obligate either of us to anything. You are not agreeing to buy, and we are not agreeing to take the work.
A quote we send you is valid for 30 days unless it says otherwise, and is based on the scope described in it. If the scope changes, the price changes.
The free website audit is exactly that - free, and offered as a courtesy. It is a starting point for a conversation, not a professional certification, and it does not guarantee any particular result if you act on it.
4. Project work
Once you decide to work with us, the project is governed by a separate written agreement signed by both of us. That agreement covers scope, price, payment schedule, timeline, revisions, and what happens if either side wants to stop. Where that agreement and these terms disagree, the signed agreement wins.
Projects depend on you too. If we are waiting on content, feedback, approvals or access, the timeline moves.
5. Payment
Invoices are due on the terms stated on the invoice. Project work generally requires a deposit before we begin, with the balance due at delivery.
Ownership of the final deliverables transfers to you when the invoice is paid in full. Until then, we retain ownership of the work.
If an invoice goes unpaid, we may pause work and, for hosted sites, suspend the service after reasonable notice. We will always contact you before doing either.
6. Care plans and hosting
Care plans are billed monthly in advance and run month to month. There is no long-term contract and no cancellation fee.
You may cancel at any time, for any reason, by emailing us. Written notice by email is enough. On cancellation, hosting and domain services end at the close of the final paid billing period, and the site is removed from the internet at that point.
If you resume service within 12 months, we can restore the site from backup at no additional setup charge.
Care plans cover reasonable ongoing maintenance and content updates. Substantial new work - new page templates, new features, redesigns - is quoted separately.
7. Acceptable use of sites we host
If we host your website, the following apply. These exist to protect other clients on the same infrastructure.
Illegal and infringing material
You may not use hosted space for anything unlawful, or to store or link to material you do not have the rights to use. That includes copyrighted work, trademarks, and trade secrets belonging to others.
Adult material
We do not host adult content, and hosted sites may not link to it.
Malicious activity
Distributing malware, attempting to compromise any system, sending unsolicited bulk email, or interfering with other users is prohibited and may carry civil and criminal liability.
Resource use
Hosting is sized for ordinary small-business websites. If a site consistently uses far more bandwidth, storage or processing than its plan allows, we will contact you to discuss either reducing usage or moving to a plan that fits. We will not simply switch off a working site without talking to you first.
8. Intellectual property
The content of this website - text, layout, code, the Riverside Digital Studio name and logo - belongs to us. You may not copy it for use on another website. You are welcome to link to us.
Work we create for you becomes yours on full payment, as described in your project agreement. We keep the right to display that work in our portfolio, subject to any separate permission we have agreed with you.
Client names, logos and screenshots shown on this site remain the property of those clients and appear with their permission.
9. Third-party services and links
This site links to other companies, including software we recommend. Some of those links carry a referral code, which means we may receive a commission if you sign up through them. This never changes what you pay, and we only link to tools we would recommend regardless.
We do not control third-party sites or services. Their terms and privacy policies govern your use of them, not ours, and we are not responsible for their content, availability or practices.
10. No warranty
This website is provided as is. We work to keep it accurate, available and secure, but we do not warrant that it will be uninterrupted, error free, or that any information on it is complete or current.
We do not guarantee particular search rankings, traffic levels, conversion rates, or business results. Search engines, AI assistants and social platforms change their systems constantly, and none of them is under our control.
11. Limitation of liability
To the fullest extent permitted by California law, Riverside Digital Studio is not liable for indirect, incidental, special or consequential damages arising from your use of this website, including lost profits, lost data, or business interruption.
Where liability cannot be excluded, our total liability for any claim relating to this website is limited to $100. Liability relating to paid project work is addressed in your project agreement.
Nothing in these terms limits liability for fraud, or for anything else that cannot lawfully be limited.
12. Your responsibilities
If you supply us with content - text, images, logos, video, data - you confirm you have the right to use it, and you agree to cover us against claims arising from material you provided.
13. Governing law
These terms are governed by the laws of the State of California. Any dispute will be handled in the state or federal courts serving Placer County, California, and both of us agree to that venue.
If any part of these terms is found unenforceable, the rest continues to apply.
14. Changes to these terms
We may update these terms. The revised version will be posted here with a new "Last updated" date, and applies from the date it is posted. Continuing to use the site after a change means you accept the updated terms.
15. Contact
Riverside Digital Studio
371 Nevada St #4175, Auburn, CA 95604
530-613-5438
info@riversidedigitalstudio.com